Rules of St Davids Square as definined in your lease

CONCIERGE

The current Development Manager, Tariq Khan, and his concierge staff are situated in the Leisure Complex, which is staffed for 24 hours a day, 7 days a week. The entire team is here to monitor the maintenance of the development together with the resident's behaviour in regard to the restrictive covenants of the Lease. Any issue relating to nuisance as a breach of the Lease should be reported to the Development Manager, with a follow-up letter to Peverel OM Ltd’s Luton Office. The St. David’s Square Residents Association can also be a point of contact.

The concierge staff are always prepared to assist residents in an emergency, but should not be asked to undertake private work, e.g. window cleaning, electrical, plumbing or general repairs, etc.

KEYS AND PARCELS

Residents who wish to leave keys with the concierge staff may do so only if they complete and sign Peverel OM Ltd’s standard disclaimer form. The same procedure relates to the retention of parcels. Forms relating to both services are available from the concierge desk.

Please be aware that the concierge staff are not permitted to hold keys or accept packages for any resident unless the aforementioned forms have been completed. If you are aware that a delivery is to be made, it will help if you could inform the Concierge in order that they are ready to receive it, or accompany delivery men to your flat.

REFUSE DISPOSAL

Residents are responsible for the removal of their rubbish to the rubbish chutes and bin stores. Refuse should be properly contained in plastic bags and placed down the appropriate chute. For larger items or old furniture, you must phone Tower Hamlets Council for your FREE pick up. You have 2 free ones per year with the Council. You can telephone the council on 0207 364 6693. You may then place them in the bin stores and mark the day for collection on them. The bin stores are the double white slated doors outside by the main North entrance door of each building. Residents’ in Consort House should use Falcon House’s bin store.

If residents’ simply leave their old furniture in the bin areas without asking the council to collect the items, the local refuse collection services shall collect these and Lockes Wharf shall be billed for this service. It is very unfair for others to pay for services that they have not used.

Neither Peverel OM Ltd nor the concierge staff are responsible for the removal of rubbish resulting from internal alterations by lessees or their contractors.

ESCAPE OF WATER (LEAKS)

If your ceiling is rotting and can you can hear the "drip drop" of water, there's likely to be an escape of water from someone's apartment. It's sometimes difficult to locate the origin of such a leak. In this instance you should contact the managing agent, Peverel OM Ltd via the concierge desk and report this incident. As a precaution you can report this to SDSRA by using the "Contacts" option on the web site. Contact a member of the committee and SDSRA will ensure that the appropriate action is taken on your behalf and support you with resolving the issue as quickly as possible.

ADVERTISING (FLYERS)

Residents’ are not permitted to flyer the estate with flyers or any other advertising material. Should you wish to advertise your Business, you can do so via the website (www.lockeswharf.org.uk). Residents’ found illegally handing out flyers shall be prosecuted.

RESERVE FUND (FROM YOUR SERVICE CHARGE)

This is maintained to finance major items of non-annual expenditure such as external redecoration, lift replacement and common area carpet replacement. Further details are shown in the cost estimate. All expenditure from this fund is usually planned and lessees will be informed in writing as required by section 20 of the Landlord and Tenant Act 1985 (as amended).


RESIDENT OBLIGATIONS

Legal Obligations
SALE, ASSIGNMENT AND SUB-LETTING OF FLATS
Part 1, Clause (24) of the Eighth Schedule of the Lease clearly sets out the restrictions governing the above transactions. Failure to comply with these covenants is a clear breach of the Lease and will inevitably delay the completion of sale or tenancy. Furthermore, the service charge liability remains with the last registered owner and will remain until proper notice is served to Peverel OM Ltd.

Lessees wishing to sell, assign or sub-let their properties should make written application to Peverel OM Ltd’s Luton office. The Lease provides that consent cannot be unreasonably withheld and you will be informed of any objections.

INTERNAL ALTERATIONS, REPAIRS AND DECORATION

In accordance with Part 1, Clause (22) in Schedule 8 of the Lease, Peverel OM Ltd should be advised of any structural alterations within flats. Again, the Lease requires that consent be obtained. Such consent is usually issued in the form of a letter, although a formal licence may be required depending on the extent of the works. Lessees are advised to take out separate insurance for the duration of the works to cover accidental damage caused by their contractor to the common areas or neighbouring flats.

BICYCLES

Bicycles may not be kept in the common areas as they can cause an obstruction in the event of an emergency and prevent a safe means of escape. Furthermore, the action of carrying them into the building often causes damage to both wall and floor finishes which accelerates the deterioration of the common areas. There are three secure bicycle cages in the underground car park, with keys for the padlocks available from the Concierge.

Every year there is a ‘bicycle clear out day’ where everyone must claim their bicycle. Any bicycles not claimed on this day, not found to be owned or those that are abandoned shall be removed by giving 28 days notice.

NOISE

Residents are requested to take all reasonable precautions to avoid noise nuisance. The Lease requires that noise be kept to a minimum between the hours of 23.00 and 09.00. This especially relates to the use of televisions and audio equipment.
When entertaining, please ensure that your guests enter and leave the building with the minimum disturbance. Should you find the need to report any noise abuse by other residents’ then you can call Tower Hamlets on 020 7364 7000. At their discretion, the concierge on duty may visit the offending residents flat and request that they keep the noise down.

SATELLITE DISHES

Part 1 Clause (22) of the Eighth Schedule of the 'Lease clearly prohibits residents from installing any aerial dish or other similar reception device from the demised premises.

Please be aware that any satellite dish, which is erected in breach of this covenant, will be removed and the individual Lessee charged for the associated costs. For service on your TV aerial, there is a Service Request form available at the concierge desk. You must fill in the Countryside Communications TV Maintenance form providing the relevant details requested.

WASHING (Leasehold only)

Residents are not permitted to hang washing from their property.

CAR PARKING

Residents are only permitted to use the space allocated to their property at the time of purchase. The associated bay will be shown in your transfer documents and should have been confirmed by your solicitor as part of their conveyance service. You will need to present this at the concierge desk when applying for your parking permit. Illegally parked cars will be clamped in the underground car park and on the main estate grounds. A parking permit must be obtained from the Concierge desk for your car.

The visitor parking spaces are strictly for visitors. Your visitor will need to obtain a temporary visitor parking permit from the concierge desk. Should any residents have more than one car, and only own one parking space, these residents should purchase a parking permit from Tower Hamlets Council so that they can park any additional vehicles on the side road (e.g. Ferry Street). At present the cost is £70 per annum for such a permit.

If someone has parked illegally in your car parking bay, please contact the Concierge Desk so that they can telephone the clamping team to clamp or remove the vehicle that is illegally parked. Remember to make a note of the vehicles details as SDSRA recommend you follow this up with them.

Should you want to advertise a car parking space that you wish to rent out, or you are a resident wanting to rent out an additional car parking space, you put up a request for all residents’ to view on the website (www.lockeswharf.org.uk). Input your details in the “looking for something” forum. You may need to register with the website to gain full access.

ACCESS

Each purchaser will be given two main door fobs, which allow access to their block, the underground car park and the Leisure Complex. To drive into and out of the underground car park a gate remote control is required, which should be given to the purchaser at time of handover. Should you require additional fobs or remotes, residents’ should fill out the form at the concierge desk and fax them to Countryside Communications. This service is chargeable and costs vary per service. You may leave your payment cheque with the concierge with your details on the reverse of the cheque.

ELECTRICAL SUPPL Y

All the flats are only supplied by electricity. On each floor at the North end, behind double doors, are the electricity meters for each flat. An 'FB2' key is required to open these doors, and can be borrowed from the Concierge desk when you wish to read your meter.

A fuse board is in the cupboard with the water boiler. In the event of the electricity going off, please check these switches. To reset one simply push the one that is down all the way up again. There is one larger switch in the middle. If this is half way down, push it all the way down until it clicks, and then push it back up to the top.


WATER SUPPLY

There is a stopcock in the ceiling above the front door. This is a screw that requires a quarter turn to switch the water off. There are no water meters for individual flats as the charges are, made in the service charges.

LEISURE COMPLEX

The Leisure Complex is open from 06.00 until 23.00 and is for RESIDENTS ONLY and is a NO SMOKING area. This includes the swimming pool, snooker and pool tables and the gym.

The swimming pool is closed between 8:00 am and 10:30 am on Monday’s and Friday’s and 8:00 am and 9:30 am on Tuesday, Wednesday and Thursday to allow for cleaning (subject to change in these times without notice). The sauna works on a timer. If the lights are not on when you go in, please ask the concierge to switch it on for you. It will take 10 minutes to warm up. The spa operating switches are situated to the left of the tub and need to be switched on, and off, if you are the last person out.

As both the swimming pool and the gym are unsupervised, Peverel OM Ltd requires residents to read and sign the rules of usage for the swimming pool and gym, and also a brief Health Questionnaire. An induction around the equipment will be made for your first visit to ensure that you have suitable clothing and footwear, also what to do in an emergency, where fire exits are and general safety rules. Contact the concierge desk for further information

BUSINESS CENTRE

This service is available via the concierge desk. However, the suite is now the management office. To see the development manager, you must make an appointment.

SNOOKER AND POOL TABLES

Cues are in the snooker room and balls are kept at the concierge desk. To use them, a minimum deposit must be left, which will be refunded on return in good condition

OBLIGATIONS BY OWNERS/OCCUPIERS

It is most important that everyone is aware of the obligations and complies with them in all respects. The covenants contained within the individual flat leases or freehold transfers set out various matters which are designed for the mutual benefit of all occupiers on the development. The Management Company will take action to ensure compliance, where they are of the opinion that non-compliance is affecting the enjoyable occupation of the development by any resident.

SOMETHING ELSE

Visit www.lockeswharf.org.uk and/or
Contact the SDSRA Committee and/or
Contact the Development Manager


Schedule & Clause in Lease

Covenant

8.1.12 8.1.13

• Windows must be cleaned every four weeks
• Lessees must not make any structural alterations or
• additions without the consent of the Landlord or Management Company
• Not to use the flat for anything other than a private residential flat for occupation of single family.
• Not to run a business from the flat.
• Not use the parking spaces for storage of anything except a vehicle not exceeding 3 tonnes and not to park any vehicle on any other area of the development.
• No boats, trailers or caravans
• Not to carry out any work on any vehicle within the development.
• Not to abandon any vehicle anywhere on the development.
• Not to obstruct at any time any access ways, common parts or communal areas and facilities
• Not to do anything in the property to cause nuisance, damage, annoyance or inconvenience to the Lessor or any other Lessees or occupiers of the properties.
• No FOR SALE OR TO LET signs on outside of building
• No piano, record player, radio, loudspeaker, computer or other electronic, mechanical, musical or other instrument of any kind or voice will be played or heard so as to cause annoyance to the occupiers of the properties or so as to be audible outside the property between 11.00 pm and 9.00 am
• Animals may not be kept within the property

The above represents a brief summary of covenants which apply to all owners and occupiers. OWNERS WHO HAVE SUBLET SHOULD NOTIFY THE MANAGEMENT COMPANY IN WRITING and ensure that their tenants are aware of the obligations, as any breach thereof is the responsibility of the owner and action may be taken against the Owner.

Please read and use the following statements and guidelines before using and equipment in the GYM

• In case of an emergency or need for First Aid, ask for help from a member of staff at the desk. If there is not a member of staff available, please use the telephone at reception for emergency telephone assistance.
• Please read any instructions for using machinery carefully before use. If in doubt ask at reception.
• Proper warm up and cool down exercises must be performed before and after each workout. For your own safety you must wear suitable footwear. Children under the age of sixteen must not enter the gym AT ANY TIME.
• Residents are only permitted to use the facilities during the open hours, which are 06.00 until 23.00 hours.
• Frequent checks of the equipment and area are undertaken. However, if you notice any unsafe condition or faults on the equipment, please report this to the concierge. Equipment must not be used if it is broken or faulty. In the interest of safety, glassware, chinaware or any breakable object that could result in dangerous fragments must not be brought into the gym.
• Please be courteous to other residents; please place a towel on the mats when exercising or stretching.
• Smoking or drinking alcohol is not permitted in the gym area.
• In deference to the residents who live above the Leisure Centre, please keep the television volume at an acceptable level.


RULES AND REGULATIONS FOR THE SWIMMING POOL

1. The pool will be unsupervised by lifeguards as it is regarded as a private pool.
2. Residents swim at their own risk.
3. Residents are only permitted to bring 2 guests in at any one time.
4. Residents must complete a health-screening questionnaire prior to using the facilities. Please consult your doctor before using the facilities if you are new to exercise or have a health problem that may put you at risk. .
5. Please ensure that you pre-shower and use the toilet BEFORE entering the pool, especially in the case of children. Parents must lead by example. Put in simple terms, if all bathers used the toilet and showered thoroughly before entering the pool, there would be a dramatic improvement in water quality. Also the cost of chemicals used to disinfect the pool would be greatly reduced per annum.
6. An adult must accompany children aged 15 or under at all times. This means the child must get out of the pool if the adult has to leave the pool area for whatever reason. Half of those who drown are under 15 years old.
7. The maximum number of children aged 15 or under is two per adult. Adults will not be capable of looking after more than two children ALL the time.
8. Absolutely NO DIVING or JUMPING from the poolside is allowed. Diving into insufficient depths of water can lead to concussion or injury to the head or spine.
9. Maximum bather load = 20. For physical safety and ease of movement in the pool, each bather requires 2 square meters of pool surface area. This also allows for the pool's automatic chemical dosing system to operate effectively, thus dealing adequately with the pollution incurred by each user.
10. No drinking glasses or glass bottles of drink, soft or alcoholic are allowed in the swimming pool or changing areas. 11. Food is not allowed on the poolside.
12. No swimming after a heavy meal or alcohol.
13. No unruly behaviour or lack of consideration for other users.
14. No running, pushing, fighting or bullying, as they can be very dangerous in or near a pool. Even when playful, younger smaller bystanders can be hurt. Also no ducking or bombing.
15. Goggles must conform to safety standards (8S5883 of 1996). Un-tempered glass lenses can break and cause serious accidents. This can happen if the goggles strike the side, edge, or steps of the pool or if someone treads on the goggles.
16. No distance swimming underwater. Swimmers may blackout from holding their breath for too long. They may surface semi-conscious and unable to swim.
17. No outdoor shoes to be worn on poolside. The dirt will end up in the pool causing additional pollution for the pool filtration system to handle, thus costing more in chemicals and increased down time needed for cleaning.
18. Keep walkways surrounding the pool clear. A tidy poolside is essential to safety.
19. Armbands used should be the double chamber types
20. Babies under the age of six months may find that the temperatures and chemicals irritate their sensitive skin.
21. When babies do start to swim, it should not be in nappies, but in special baby swimming waterproof trunks.
22. Do not abuse the panic button or safety equipment. They are in place to assist, should an unfortunate incident occur.
23. Make sure that your swimming costume is of a suitable fabric that can cope with the chemicals of a swimming pool. Most swimwear will fade and lose its elasticity over a short period of time if worn regularly in swimming pools. Please check labels or with the manufacturer for guidance. 24. No ball games




PROCESSING A COMPLAINT WITH THE MANAGING AGENT (PEVEREL OM LTD)

Peverel OM Ltd aims to provide residents with a good service in a polite, fair and efficient manner. However, they recognise that things can go wrong and when they do they are anxious that residents tell them so that similar events can be avoided in the future.

In the first instance please contact the Development Manager, Tariq Khan. Should you wish to proceed further, please write to the Estate's Manager, Dean Clarke at Peverel’s Luton Office.

Peverel OM Ltd’s address is Marlborough House, Wigmore Place, Wigmore Lane, Luton, Bedfordshire, LU2 9EX. The Head Office telephone number is 01582 393 700. The Head Office fax number is 01582 393 701.

WITH THE RESIDENTS ASSOCIATION (SDSRA)

Should you want to involve the residents’ association in a problem you may be experiencing you may contact The Chairperson or Secretary using the latest updated details on SDSRA’s website(www.lockeswharf.org.uk).


The committee can help in liasing with the managing agent on your behalf, finding a solution to a problem you have, and much more.